Servicing

Service Team

We never forget that you are the reason for our existence as Gladstone Service Department.

That is why we treat every contact with you as an opportunity to strengthen our relationship.

We will achieve this with our Customer Charter:

The Nissan Service Way
Customer Charter

  • Guaranteeing the quality of our workmanship, and fitting only genuine parts.
  • Ensuring that all of our technicians are trained to Nissan's high standards.
  • Ensuring competitive pricing and strict adherence to factory maintenance schedules.
  • Delivering consistent and superior standards of service.
  • Better understanding your needs so that we can exceed your expectations.

Extended Warranty

EXTENDING THE WARRANTY UP TO 6 YEARS

GIVE YOURSELF EVEN GREATER PEACE OF MIND:
When you buy a new or used vehicle, you have the right to peace of mind.

Purchasing a Extended Warranty will help you maintain that sense of security for years to come. This warranty provides your vehicle with cover, for parts, repairs and other expenses, similar* to the cover provided by your original New Vehicle Warranty. There are two options to choose from:

EXTRATIME
A time only extension - 12, 24 or 36 months - which provides coverage for the selected warranty period or otherwise expires when the vehicle has travelled 100,000 kilometres since new, whichever occurs first.

This option may only be purchased during the New Vehicle Warranty period.

EXTRADRIVE NEW
A time - 12, 24 or 36 months - and distance extension which provides coverage for the selected warranty period or otherwise expires when the vehicle has travelled a total distance of 150,000 kilometres since new, whichever occurs first.

This option may only be purchased during the New Vehicle Warranty period.

THE BENEFITS TO YOU:
We will repair or replace all covered parts (plus all labour costs) - similar* cover to that provided by the Nissan New Vehicle Warranty.

24 Hour Roadside Assistance with associated benefits including:

Basic Assistance
Cover for keys locked in your vehicle, a flat tyre or battery, or running out of fuel. We will even provide up to 5 litres of emergency fuel free. Replacement batteries supplied at your cost.

Breakdown Assistance
Should your vehicle break down or cannot be driven safely, (in either case, other than as a result of theft or accident), with your permission, we will arrange towing to the nearest authorised Dealer or authorised repairer. If you've lost your keys, we will replace them at your cost.

Our Service & Parts Departments can be accessed by using the enquiry forms below, or for specific contacts see the Contact Us page.

Why not book your next service online using the form below, it's easy, quick and convenient.

Please note: One of our Service Staff will contact you to confirm your booking.

Service Booking Form

Fields marked with ● are mandatory.
Personal Details [Step 1/3]
Full Name: ●
Phone Number: ●
Email Address: ●
   
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Parts

Parts Team

Genuine Accessories are designed to meet your needs with quality and dependability. Genuine Accessories deliver the fit, reliability and performance you want, plus they're covered by your vehicle warranty when fitted at time of vehicle purchase. For more information, check out your vehicle's accessories section by clicking one of the links below. Then visit your Dealer to see which Genuine Accessories are available for your vehicle.

Genuine Accessories are built to 's exacting quality standards and backed by the confidence of 's 3-year/100,000km Factory Warranty, when fitted at time of vehicle purchase.

If purchased after delivery of the vehicle and fitted by a Dealer, accessories will be covered by 's 1-year/20,000km Warranty (or balance of vehicle warranty, whichever is greater).

Genuine Parts

If you've had the misfortune of damaging your vehicle in an accident you should insist that your insurance company and repairer only use new Genuine Panels and Headlamps to repair your vehicle.

Non-genuine, second hand and remanufactured parts are often used in service maintenance and in the repair of damaged vehicles, without the owner's knowledge.

Compared to the new Genuine Panels and Mechanical Parts, these alternatives may not meet all the standards which apply to the Genuine articles. Non-genuine parts can be made of poor quality materials, may not meet all of 's specifications and/or may not fit correctly.

To maintain the resale value, safety and quality of your vehicle, insist on new Nissan Genuine Parts.

We're the perfect people to keep your running perfectly. technicians are experts in their field and are continually updating their knowledge through regular education and training programs. The Dealer Service outlets they work in are pretty special too. Every technician works with highly advanced equipment and has access to the latest technical innovations from all over the world. Plus, you can be confident that there is an extensive Australia-wide team of Dealers covering any warranty or service requirements you may have.

Simply order parts online by filling out the form below.

Note: We also handle overseas import parts enquiries.
Fields marked with ● are mandatory.
Personal Details [Step 1/3]
Full Name: ●
Phone Number: ●
Email Address: ●
   
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Our Location

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